Privacy Policy

Privacy Policy

Last updated on 9th October 2024

Welcome to the SwimProHub SaaS Platform & website(the “App” / “SwimProHub.com”), operated by Nimblemindz Technologies LLP, a company incorporated under Limited Liability Partnership Act 2008(“we”, “us”, or “our”). We share your concern about the protection of your personal information online. This privacy policy (“Policy”) describes how we maintain the privacy of the personal information we collect online in connection with the App.

Our Policy applies to all the services and products offered by us. Our Policy is based upon the principle of data security, integrity, access and enforcement.

Accepting our Policy by registering or visiting the App represents your consent to us collecting the information. You also express your consent for the use and disclosure of the visitors’ personal information according to the Policy. In case of any queries, please feel free to send us an email at [email protected].

Please note that we may need to change the Policy from time to time to address new issues and to reflect changes on the App or in the law. We reserve the right to revise or make any changes to the Policy, and your continued use of the App after any changes to this Policy will mean that you agree to and accept such changes. Therefore, bookmark this page and review it periodically to ensure familiarity with the Policy’s most current version. We will post all changes to the Policy here so that you will always know what information we gather, how we might use that information, and when and how we will disclose that information. We publish the last revised date of Policy at the top of this page. If, due to such changes, you want to delete any portion of your personal information from our database, please notify us at [email protected].

Data We Collect :

Personal Information
Our App collects personal information such as phone number, email id , date of birth and address as part of the user registration process.
Non personally identifiable information such as body weight, height, diet, swimming timings etc. are entered in the App by users during the use of the App.

Anonymous Information
SwimProHub.com may collect certain aggregate data called web log information (such as your web browser, operating system, pages visited, etc.) and use cookies when you visit any of our web pages. For instance, when you visit one of our websites, our web server will automatically recognize some non-personal information,  including but not  limited to  the  date  and time you visited our site, the pages you visited, the referrer (the website you came from), the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using (e.g., Windows XP or Mac OS), and the domain name and address of your internet service provider.

A “cookie” is a small text file, stored by your browser on your computer’s hard drive, which can be read by our system when you return to our site. Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent  the same. Whilst SwimProHub.com uses cookies to track your visit to our site, this information does not identify you personally and you remain anonymous unless you provide SwimProHub.com with your personal information.

User communications – When you communicate or send email through SwimProHub.com , some communication may be retained for processing your inquiries. This will improve our services and help us respond better to your request.

How is Your Data Used?

  • The data collected by us is used for a variety of purposes:
  • Used to inform you about changes to the Service.
  • Customer care and support.
  • Used by App to generate reports and dashboards for the users of the App.

We do not use customer data for any purposes apart from the ones mentioned above.

Customer information
We will not share, distribute, review or refer to any customer data. The customer data is used or reviewed only in case it is required for any support issue, resolving any problem or if required by law as per mentioned in terms of services. Customers are expected to be responsible for keeping the user id and password secure and confidential.

Data integrity
The information collected by the App is used only for the purpose mentioned in the Policy. The data collected is stored and processed to ensure the collection and storage of the personal information of users to improve the services. The App takes reasonable steps to ensure the accuracy and updating of information. In this process, we depend on our customers to update and correct the information if required.

Information Sharing
We share the information only  if it is required to be accessed, used, disclosed or preserved for the following reasons –

  • For the satisfaction of any regulation, law or legal procedure
  • For enforcing the applicable terms of services
  • For investigation of a violation of rules
  • For prevention of fraudulent activities
  • To avoid technical issues
  • For protection against threats to the rights and safety

Public forums
Our website has blogs. The personal information used for submission in such a forum can be collected, read or used by other forum visitors. Fraudulent users may also use this information to send you inexplicit content. We will not be responsible for protecting the personally identifiable information that you choose to submit in the forums.

Access and update of the information
Every user may edit or update the registration or any other information by editing the user record. You must log in to the relevant App to update the user profile information. Please send an email to [email protected]  if you want to discontinue your account. We will consider your request for accessing, changing or deleting the information within 7 days.

Security
We use hi-tech security measures to maintain accuracy, protect customer data from unauthorized access and ensure the appropriate use of the data. As modern web browsers are also used for accessing the Service, the robust transport layer security technology protects customer data through data encryption and server authentication. The technology is capable enough to keep the data safe and secure. The information is available only to the customer who owns it. The App has implemented an advanced security method to prevent interference and unauthenticated access. The security method is based upon encoded session identifications which use a firewall and advanced security technology.

However, it would be best if you also recognized that there is no such thing as “perfect security” on the internet, and we cannot guarantee the security of your information. In addition, because internet communications are insecure, it is also possible that the information you supply to us or your access to any information via the App will be intercepted during transmission. We are not liable for any breach of our systems or interception of our transmission. As a result, we fully deny, to the fullest extent possible under law, any liability associated with any claim relating to a breach of security, data or information.

Compliance with Laws
We reserve the right to disclose any information to comply with any law, regulation, decree, judgment, order, subpoena or any other governmental order (“Order”) without any obligation to contest or verify the accuracy of such order.

Applicable Laws
This Policy will be governed by and construed as per the laws of India, without regard to any principles of conflicts of law. You agree that any action at law or in equity that arises out of or relates to any use of the App/Website will be filed only in the courts of Pune, and you hereby consent and submit to the personal jurisdiction of such courts to litigate any such action.

Miscellaneous
The section titles in this Policy are for convenience only and have no legal or contractual effect. Some of the services may be subject to additional terms and conditions regarding privacy and the use of information.